Carpet Diem Answers Your Questions

FAQs Below

Some of the questions we are asked at Carpet Diem are below please see our responses.

  • Is the carpet cleaning team insured?

If you are looking for carpet cleaning professional near you we at Carpet Diem are fully insured so you have come to the right place. our carpet cleaning specialists are trained to the highest industry standard and fully covered by our insurance. If in the rare case that something doesn’t go to plan within our terms and conditions- you will be fully compensated for this.

  • Can you guarantee 100% stain removal?

No, a professional carpet cleaning company should never guarantee 100% removal of your stains as there are many reasons why they could be permanent. Generally, the longer a stain is there, the harder it is to remove. If you have spilled something on your carpet, rug or furniture please call our carpet cleaning team as soon as possible. We have the most powerful carpet cleaning machines available and a wide range of stain removal chemicals- so we can guarantee if we can’t remove the stain then no one can.

  • What availability do you have for your professional carpet cleaning service?

If you have been searching the internet for carpet cleaning near me then good news- our carpet cleaning service is available all week long. Our professional team strive to work around you. In some areas, we can offer you a next day carpet cleaning service and if you are a business we also work night shifts. Please give our friendly team a call today to book your cleaning appointment in today.

  • What types of carpet and rugs can you clean?

Here at Carpet Diem, our specialists can clean a huge variety of carpets, rugs and upholstery. Our expert team have undertaken industry leading training in many different types of materials. To find out if we can clean yours, the please give us a call and a member of our friendly team will be happy to help you.

  • How long does it take for carpets and rugs to completely dry after cleaning?

Woollen carpets will usually take around 4 hours to dry after they have been professionally cleaned. Most other types of carpets will take a couple of hours. This is an estimate and is subject to individual changes.

  • Can I book carpet cleaning near me during the weekend and out of hours?

We always strive to do our best to meet all of our customers’ needs. Please call us to discuss professional carpet cleaning for outside of normal hours.

  • What machines and detergents do you use?

If you are looking for carpet cleaning near me, then you will probably have been searching for someone with a professional cleaning machine. Here at Carpet Diem, we use the most powerful and industry-leading professional carpet cleaning machines and a wide range detergents to suit your cleaning needs. Our detergents are all eco, pet and child-friendly.

  • How often do I need to have my carpets professionally cleaned?

The frequency of getting your carpets cleaned usually depends how much foot traffic they get. We recommend twice yearly for your average home. Professional carpet cleaning is required more frequently for places with high foot traffic such as offices, hotel receptions and in hospitality venues . We also recommend frequent carpet cleaning for those with pets. Ask us about our stain protection service to keep your carpets fresh for longer.

  • Will you move my furniture?

If you’re looking for a carpet cleaning near me company that can help move your furniture, then the technician will help in moving light furniture as long as there are no health and safety risks to them. If you are looking to have some heavy furniture moved then please call us, a member of our team will be happy to answer any questions.

  • Do you offer any stain protection? And what are the benefits?

Carpet Diem offers a professional stain repellent that keeps your carpet fresh for longer, especially when applied after professional carpet cleaning. A stain protector can also extend the life of your carpet, particularly in areas that have high foot traffic.

So why not Seize the Day and Seize the Clean contact us for advice and a free quote:

 

 

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